Murphy Oil Ariba Support

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Troubleshooting Guide for the Sourcing Bidders

Please review the below options for troubleshooting any technical issues:

  1. Refer to the attached document. The attachment is a job aid and troubleshooting document provided by Ariba.
  2. Try the following URL (website) to access Ariba's "Help Center".
  3. Search about the issue by clicking on the "?" (Help Center) icon. This icon should be located on the right top of Ariba screen. This icon is irrelevant whether the user is logged in or not. Then navigate to "Contact Us" tab on the top.
  4. Calling the Ariba help-desk number: 1.866.218.2155
  5. If the issue persists, then kindly contact the bid owner.

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