Freshdesk is a software based ticketing program that Murphy Ariba support uses to manage Murphy Ariba vendor enablements, invoice training and troubleshooting, and overall first level support for our vendors.
Please save our portal as a favorite: https://murphyoilcorp.freshdesk.com/support/home.
Within Freshdesk, Murphy Ariba vendors can search through an extensive amount of Murphy related Ariba processes, such as invoice training documentation for both types of Ariba accounts, rejection messages with explanations and next steps, or one off invoicing processes, and lots more. There is much to see in Freshdesk and the search engine is quite robust. Give it a try and let us know. We love feedback!