ERROR: Item XXXXX of purchasing document 45XXXXXXXX does not exist

Error Message

Item XXXXX of purchasing document 45XXXXXXXX does not exist

Screenshot

Root Cause

1. This occurs when a line item on PO has been deleted in SAP but the modified PO has not been pushed to Ariba. If the supplier tries to transact on a line item that has been deleted, they will receive this error.
2. This can also occur if the SES was approved, PO updated and then the invoice was sent.

Solution / Action Required

1. Supplier must contact Murphy by submitting a ticket to further investigate.
2. A new invoice or SES must be created on an existing line item.