Error Message | No account assignment exists for service line XXXXXXXXXX |
Screenshot | |
Root Cause | The entry was submitted without a WBS/Cost Center OR the WBS/Cost Center was entered incorrectly. |
Solution / Action Required | Please review the Create Invoice or Create Service Sheet article in FreshDesk. Locate the 'Account Assignment' step of the document for further instructions. The account assignment/cost object will be given to you on a stamp or by a Murphy representative. If you have a split account assignment, NOTE the split must be whole numbers by percentage. See below article on how to properly split code. *Please note: Account Assignments cannot be edited once rejected for auto-generated service sheets (ending in _SS_1). A new invoice/SES will need to be submitted. |