ERROR: The quantity/subtotal of service sheet line # does not match the quantity on order line # for purchase order # and it exceeds the quantity tolerance limit specified by the buyer

Error Message

The quantity/subtotal of service sheet line # does not match the quantity on order line # for purchase order # and it exceeds the quantity tolerance limit specified by the buyer.

Screenshot

Root Cause

The supplier is trying to submit more items than available in the quantity field of the PO.

Solution / Action Required

1. Supplier must check the specific line items of the PO and determine quantity/subtotal available. This information is obtained in the detail section of the line item in the PO.
2. If more quantity/subtotal is required than available, supplier must contact Murphy representative or submit ticket.